Bajeevpi Privacy Policy

1. Introduction and information collection

Welcome to the Bajeevpi platform. Your privacy and the security of your personal information are extremely important to us. This privacy policy explains how Bajeevpi collects, uses, processes, and protects your personal data. We comply with GDPR and international data protection standards and are committed to keeping your information confidential at all times.

When you register with Bajeevpi, use our services, and manage your account, we collect certain information from you. This information helps us provide you with the best service, keep your account secure, and comply with legal and regulatory obligations. We only collect information that is necessary to provide our services and never share your data with third parties without your consent.

Information we collect

• Personal Identification Information: Name, date of birth, nationality, gender, identification number, and photograph used to verify your identity.
• Contact Information: Email address, phone number, postal address so we can contact you and send important updates.
• Financial information: Payment methods, bank account details, mobile banking numbers, and transaction history required to process deposits and withdrawals.
• Account information: Username, password (encrypted), security questions and answers, account settings and preferences.
• Transaction Data: Betting history, win-loss records, deposit and withdrawal transactions, bonus usage, and gaming activity.
• Technical Data: IP address, browser type, device information, operating system, cookies, and log files used to improve security and service quality.
• Contact Data: Records of our communications with you, chat logs, email correspondence, and customer service requests.
• Marketing Preferences: Your promotional communication preferences, newsletter subscriptions, and advertising customization information.

Methods of Information Collection

We collect your information in various ways: directly from you when you register or use our services; automatically when you browse our website or app (through cookies and tracking technologies); from third-party sources such as identity verification service providers; and from your device and network when you use our platform. All information is collected and stored securely and used only for legitimate purposes.

2. Information use and processing

Bajeevpi uses the information collected for various legitimate purposes necessary to provide, improve, and personalize our services and your experience. We use your data responsibly and transparently, and only for the purposes outlined in this policy. We never sell or rent your information to advertisers or other third parties without your consent.

Purpose of Information Use

• Account management: To create, maintain, and manage your Bajeevpi account, authenticate your login, and save your settings.
• Service provision: To provide betting, casino games, slots, and other gaming services, process transactions, and pay out your winnings.
• Identity Verification: To verify your age and identity, comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations, and prevent fraud.
• Payment Processing: To process deposits, withdrawals, and other financial transactions, and to verify your payment methods.
• Security and Fraud Prevention: To keep your account and information secure, detect suspicious activity, and prevent fraud, money laundering, and other illegal activities.
• Customer Support: To respond to your requests, questions, and complaints, provide technical support, and improve service quality.
• Personalization: To customize content, promotions, and services according to your preferences, enhance your gaming experience, and provide relevant offers.
• Marketing and Communications: To inform you about bonuses, promotions, and special offers (only if you have given consent), send newsletters, and notify you of important updates.
• Analysis and Research: To analyze the use of our services, understand user behavior, improve products and services, and make business decisions.
• Legal compliance: To comply with legal and regulatory obligations, respond to court orders and legal processes, and protect our rights.

Legal Basis for Data Processing

We process your data on the following legal bases: to perform our contract with you (to provide you with our services); to comply with legal obligations (KYC, AML regulations); for our legitimate interests (fraud prevention, service improvement); and with your explicit consent (marketing communications). You can withdraw your consent at any time and object to the processing of your data.

3. Data sharing and third parties

Bajeevpi respects your privacy and is committed to protecting your personal information. We only share your information with third parties when it is necessary to provide our services, fulfill legal obligations, or with your explicit consent. We never sell or rent your personal information to advertisers or third parties. We work only with trusted and secure partners who adhere to the same standards of data protection.

When we share information

• Service providers: Payment processors, identity verification services, hosting providers, customer support tools, and other technology service providers who help us operate our platform.
• Payment Processors: Mobile banking providers, banks, and payment gateways that process your deposits and withdrawals.
• Regulators and Law Enforcement: Licensing authorities, regulatory bodies, law enforcement, and government agencies when required to comply with legal obligations.
• Business Partners: Game providers, software developers, and other business partners who help us deliver our services (only necessary information is shared).
• Fraud Prevention Services: Fraud detection and prevention service providers who help identify suspicious activity and keep your account secure.
• Marketing Partners: Only with your consent, we may share your contact information with trusted marketing partners to provide relevant offers.
• Business Transfers: If Bajeevpi undergoes a merger, acquisition, or asset sale, your information may be transferred to the new owners (you will be notified in advance).

International data transfers

Bajeevpi is an international platform and your information may be stored and processed on servers located in different countries. We ensure that all international data transfers are lawful and made with appropriate safeguards (such as Standard Contractual Clauses). Wherever your data resides, we provide the same high standards of security and privacy.

4. Data security and retention

The security of your personal information is the highest priority for Bajeevpi. We use industry-leading technical and organizational security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. We regularly review and update our security measures to address new threats and risks.

Security Measures

• SSL/TLS encryption: All data transmissions are secured with 256-bit SSL/TLS encryption, keeping your information protected during transit.
• Data Encryption: Sensitive information such as passwords, financial data, and personal information is stored encrypted in our databases.
• Firewall and Network Security: Advanced firewalls and network security systems prevent unauthorized access and cyber attacks.
• Access control: Only authorized employees and partners who need access can view your information. All access is logged and monitored.
• Regular Security Audits: We regularly conduct independent security audits and penetration testing to identify and resolve vulnerabilities.
• Employee Training: All Bajeevpi employees undergo regular data protection and privacy training and are bound by confidentiality agreements.
• Multi-Factor Authentication (MFA): Option available to enable MFA to add an extra layer of security to your account.
• Regular Backups: Your data is regularly backed up and stored in secure offsite locations to prevent data loss.

Data Retention Policy

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, and resolve disputes. Generally, we retain your information for 5-7 years after your account closure to comply with legal requirements. After this period, your information is securely deleted or anonymized. Different retention periods may apply for specific types of data (e.g., transaction records for 7 years, marketing data immediately after you unsubscribe).

5. Your rights and controls

Bajeevpi respects your privacy rights and is committed to providing you with complete control over your personal data. In accordance with GDPR and other data protection laws, you have the following rights, and we are here to help you exercise them.

Your data rights

• Right to access: You have the right to know what personal information we hold about you and to receive a copy of that information. You can request data portability and receive your information in a machine-readable format.
• Right to rectification: If your personal information is inaccurate or incomplete, you may request to correct or update it. We will process your request promptly.
• Right to Deletion: In certain circumstances, you may request deletion of your personal information ("right to be forgotten"). However, we may be required to retain some information due to legal or regulatory obligations.
• Right to Object to Processing: You can object to the processing of your personal information, especially if it is used for direct marketing purposes. We will respect your objection and stop processing unless there are compelling legitimate reasons.
• Right to restriction: In certain circumstances, you may request restriction of processing of your personal information (such as when you are disputing the accuracy of the information).
• Right to Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format and request its transfer to another service provider.
• Right to object to automated decision-making: You have the right not to be subject to decisions based solely on automated processing if it has a significant impact on you.
• Right to withdraw consent: Where we process your data based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing done before withdrawal.
• Right to file a complaint: If you believe we have violated your data rights, you have the right to file a complaint with your local data protection authority.

Exercise your rights

To exercise your data rights or ask questions about your personal information, contact our customer support team. We will process and respond to your request within 30 days. For complex requests, we may extend the deadline by an additional 30 days and will notify you in advance. We may ask for additional information to verify your identity to prevent unauthorized data disclosure.

6. Cookies and tracking technologies

Bajeevpi uses cookies and other tracking technologies to enhance your browsing experience and optimize our services. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze your usage. You can control cookies through your browser settings.

Types of cookies we use

• Essential cookies: These cookies are necessary for our website to function effectively and provide you with core services (such as staying logged in, shopping cart). They cannot be disabled.
• Performance Cookies: These cookies help us understand how visitors use our website, which pages are popular, and how we can improve our services (such as Google Analytics).
• Functionality Cookies: These cookies remember your preferences and settings (such as language, currency, login information) to personalize your experience.
• Targeting/Advertising Cookies: These cookies are used to display relevant advertisements based on your interests and measure the effectiveness of advertising campaigns. You can opt out of these cookies.
• Third-Party Cookies: We use third-party services (such as analytics tools, payment processors) that may set their own cookies.

Manage Cookies

You can accept or reject cookies through your browser settings. Most browsers automatically accept cookies, but you can change this. Please note that disabling cookies may limit some features and functionality of our website. You can delete cookies from your device at any time. For more information, see your browser's help menu or visit www.allaboutcookies.org.

7. Policy updates and contact

Bajeevpi reserves the right to periodically review and update our privacy policy to ensure it remains consistent with our practices, technology, and legal requirements. If we make any significant changes to this policy, we will notify you via email, website notice, or through your account dashboard. The updated policy will take effect from the date it is posted, and your continued use will indicate your acceptance of the changes.

If you have any questions, concerns, or requests regarding this privacy policy, or if you wish to exercise your data rights, please contact our data protection team. We are committed to responding to all inquiries promptly and professionally.

Contact us

• Customer Support: 24/7 live chat available on our website
• Data Protection Officer: A dedicated team for your data security inquiries
• Response Time: We typically respond within 24-48 hours
• Privacy Requests: All privacy-related requests are handled confidentially and securely

Last updated: This privacy policy was last updated in December 2026. We recommend that you review this page regularly to stay informed about any changes. Bajeevpi values your trust and confidence and is committed to protecting your privacy.